Privacy Policy
Last Updated: January 2026
At Astrazen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Visit our website
- Contact us via email, phone, or contact forms
- Request information about our services
- Engage with us for IT consulting or other services
- Subscribe to our newsletter or marketing communications
Personal Information May Include:
- Name and contact information (email address, phone number, mailing address)
- Company name and business information
- Job title and professional details
- Project requirements and specifications
- Payment and billing information
- Any other information you choose to provide
Automatically Collected Information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our IT services
- Process your requests and respond to inquiries
- Manage projects and deliver services effectively
- Send administrative information and updates
- Communicate with you about services, offers, and promotions
- Provide customer support and technical assistance
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations and enforce our rights
- Improve our website functionality and user experience
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our business, delivering services, processing payments, or communicating with you
- Business Partners: With partners when necessary to fulfill your project requirements (with your consent)
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, property, or safety, or that of others
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Please refer to our Cookie Policy for detailed information.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete information
- Request deletion of your personal data
- Restrict or object to processing of your data
- Data portability
- Withdraw consent at any time
- Opt-out of marketing communications
To exercise these rights, please contact us at supportastrazen@gmail.com
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When determining retention periods, we consider the nature of the information, purposes for which it was collected, and applicable legal requirements.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Astrazen
Prop. No-55 Third Floor, Saidulajaib, Gadaipur
South West Delhi, NewDelhi, Delhi, India, 110030
Email: supportastrazen@gmail.com
Phone: +91 7303084910